United Arab Emirates – July 4, 2025 –
The Ministry of Community Empowerment has held an interactive workshop as part of the second cycle of the national "Zero Government Bureaucracy" program—one of the UAE’s key initiatives aimed at enhancing government efficiency and delivering exceptional user experiences.
The workshop provided a platform to innovate and restructure government services through more agile and efficient approaches to deliver high-impact, less complex services that aligned better with the needs of individuals and institutions—ensuring faster, more efficient, and more satisfying user experiences.
Participants reviewed key accomplishments from the program’s initial cycle and discussed the next steps to reduce procedural complexity and expand digital services. These efforts aim to save time and effort for users while contributing to the overarching goal of shaping a new, people-centric model of government that delivers tangible value to every member of society.
This initiative reflects the Ministry’s commitment to supporting national efforts that enhance government competitiveness and promote a streamlined, forward-looking public sector. It underscores the Ministry’s belief that empowering communities requires innovation, proactivity, and flexibility in service delivery to keep up with the pace of life and its constant changes.
Launched in November 2023, the "Zero Government Bureaucracy" program marked a new phase of government operations aiming at enhancing efficiency, quality, and flexibility through the simplification of procedures and reducing steps across government services, with immediate implementation by all government entities. The program targets the removal of at least 2,000 procedures and a substantial reduction in transaction processing times.
The initiative serves as a national model for creating simpler, faster, and more efficient government services through which the UAE aims to drive a transformative shift in public administration, maximize customer satisfaction, and further enhance its global competitiveness. By eliminating bureaucracy and fostering a culture of agility, innovation, and continuous improvement, the UAE continues to set new benchmarks for government excellence.
04 Jul 2025