About Us
A Ministry that Works from the Heart of the Community
A brief about The Ministry of Community Empowerment
At the Ministry of Community Empowerment, we strongly believe that empowerment is the cornerstone of sustainable social development. We have adopted a comprehensive vision that shift the Ministry’s role from providing short-term, assistance-based services to driving long-term development rooted in social and economic inclusion. Our transformation journey is driven by a renewed approach to social engagement that fosters productivity, nurtures a culture of participation, and advances proactive policies and programs that create lasting social impact.
Grounded in shared responsibility and collaboration, we have embraced a participatory model that recognizes the potential of every individual and aligns our efforts with partners across all sectors. This approach enables us to launch pioneering initiatives, programs, and services that elevate the role of individuals and the non-profit organizations sector, while reinforcing the values of participation, responsibility, and belonging.
Guided by the vision of the UAE Government, we are charting a new roadmap for the social sector that adapts to global rapid changes and promotes sustainable quality of life for all members of society.
Our Vision
A thriving society, collectively contributing to our nation’s growth and prosperity.
Our Mission
To nurture a cohesive and resilient society by empowering individuals, enabling the third sector, and fostering a spirit of shared responsibility, service, and unity among all members of the community.
Our Values
Her Excellency Shamma bint Sohail Faris Al Mazrui
UAE Minister of Community Empowerment
Her Excellency Shamma bint Sohail Faris Al Mazrui was appointed as the UAE’s Minister of Community Empowerment in the Cabinet reshuffle in February 2023. She was previously appointed as the Minister of State for Youth Affairs in February 2016 at the age of 22, making her the world’s youngest cabinet minister at the time of her appointment.
Find Out More About the MOCD
Laws and Legislation
Learn about the laws and regulations related to the Ministry’s jurisdictions
Customer Happiness Charter
The MOCD is keen to provide distinguished services that achieve customer satisfaction and exceed their expectations.
Our obligations towards you are as follows:
- We will deal with you with interest, respect and display
- You will receive a distinct and fair service.
- We will handle your needs professionally and do our utmost to meet them.
- We will provide our services through knowledgeable staff who understand your needs and can answer your queries.
- We will provide you with each service's requirements and delivery dates.
- We will respond to your requests in a timely manner and without delay.
- We will reduce the number of procedures to provide you with fast and convenient service.
- We will provide you with accurate information and proper service procedures.
- We will provide service at times and through channels that suit you as much as possible.
- We welcome your comments and suggestions so we can share the development of our services with you.
What we want to provide a distinct service to you:
- Appreciate the efforts of our staff at your service and deal with them with mutual respect.
- Provide identification papers as required.
- Process the necessary documents in advance to complete the transaction.
- Let us know if there is an error or modification in the data as soon as possible.
- Please notify us of any change in personal information or conditions relating to the completion of the service.
- Respond to customer service team inquiries so that we can serve you better and on time.