About Us
A Ministry that Works from the Heart of the Community
A brief about The Ministry of Community Empowerment
We, at the Ministry of Community Empowerment, embody the principle of empowerment as a fundamental pillar in achieving sustainable social development. Our vision is anchored in a comprehensive strategy that shifts our role from a short-term service-oriented ministry focused on providing aid and social assistance to a long-term developmental ministry centered on social and economic integration and empowerment. This transformation is driven by a fundamental shift in the social contract, fostering economic productivity, and developing proactive policies and programs with a lasting social impact.
With this spirit, we have adopted a participatory approach that believes in the potential of every individual in society while uniting efforts with our partners at all levels. Our goal is to launch pioneering, sustainable programs, initiatives, and services that contribute to empowering individuals and the third sector, strengthening shared responsibility, and fostering a deep sense of belonging within the community. Inspired by the vision, approach, and strategies of the UAE government, we are shaping a new transformative roadmap for the social sector—one that keeps pace with rapid global changes and ensures the sustainable enhancement of quality of life for all members of society.
Our Mission
We are committed to building active citizenship within an empowered, cohesive society by implementing effective policies, providing innovative services, and fostering strong partnerships that further strengthen the social sector's competitiveness and enhance the overall well-being of community members.
Our Vision
We envision an empowered and cohesive society where everyone enjoys a high quality of life within a cutting-edge and innovative system.
Our Values
Her Excellency Shamma bint Sohail Faris Al Mazrui
UAE Minister of Community Empowerment
Her Excellency Shamma bint Sohail Faris Al Mazrui was appointed as the UAE’s Minister of Community Empowerment in the Cabinet reshuffle in February 2023. She was previously appointed as the Minister of State for Youth Affairs in February 2016 at the age of 22, making her the world’s youngest cabinet minister at the time of her appointment.
Find Out More About the MOCD
Laws and Legislation
Learn about the laws and regulations related to the Ministry’s jurisdictions
Customer Happiness Charter
The MOCD is keen to provide distinguished services that achieve customer satisfaction and exceed their expectations.
Our obligations towards you are as follows:
- We will deal with you with interest, respect and display
- You will receive a distinct and fair service.
- We will handle your needs professionally and do our utmost to meet them.
- We will provide our services through knowledgeable staff who understand your needs and can answer your queries.
- We will provide you with each service's requirements and delivery dates.
- We will respond to your requests in a timely manner and without delay.
- We will reduce the number of procedures to provide you with fast and convenient service.
- We will provide you with accurate information and proper service procedures.
- We will provide service at times and through channels that suit you as much as possible.
- We welcome your comments and suggestions so we can share the development of our services with you.
What we want to provide a distinct service to you:
- Appreciate the efforts of our staff at your service and deal with them with mutual respect.
- Provide identification papers as required.
- Process the necessary documents in advance to complete the transaction.
- Let us know if there is an error or modification in the data as soon as possible.
- Please notify us of any change in personal information or conditions relating to the completion of the service.
- Respond to customer service team inquiries so that we can serve you better and on time.