About Us
A Ministry that Works from the Heart of the Community
A brief about The Ministry of Community Empowerment
At the Ministry of Community Empowerment, we strongly believe that empowerment is the cornerstone of sustainable social development. We have adopted a comprehensive vision that shift the Ministry’s role from providing short-term, assistance-based services to driving long-term development rooted in social and economic inclusion. Our transformation journey is driven by a renewed approach to social engagement that fosters productivity, nurtures a culture of participation, and advances proactive policies and programs that create lasting social impact.
Grounded in shared responsibility and collaboration, we have embraced a participatory model that recognizes the potential of every individual and aligns our efforts with partners across all sectors. This approach enables us to launch pioneering initiatives, programs, and services that elevate the role of individuals and the non-profit organizations sector, while reinforcing the values of participation, responsibility, and belonging.
Guided by the vision of the UAE Government, we are charting a new roadmap for the social sector that adapts to global rapid changes and promotes sustainable quality of life for all members of society.
Our Vision
A thriving society, collectively contributing to our nation’s growth and prosperity.
Our Mission
To nurture a cohesive and resilient society by empowering individuals, enabling the third sector, and fostering a spirit of shared responsibility, service, and unity among all members of the community.
Our Values
Her Excellency Shamma bint Sohail Faris Al Mazrui
UAE Minister of Community Empowerment
Her Excellency Shamma bint Sohail Faris Al Mazrui was appointed as the UAE’s Minister of Community Empowerment in the Cabinet reshuffle in February 2023. She was previously appointed as the Minister of State for Youth Affairs in February 2016 at the age of 22, making her the world’s youngest cabinet minister at the time of her appointment.
Find Out More About the MOCD
Laws and Legislation
Learn about the laws and regulations related to the Ministry’s jurisdictions
Customer Happiness Charter
Customer happiness is more than a statement, it’s a promise we live by. We are dedicated to providing a positive, inspiring experience in every service and initiative we deliver.
The Ministry is committed to serving you with integrity and excellence. We pledge to:
- Treat you with respect and understand your needs and expectations.
- Provide fair, accessible, and high-quality services.
- Respond to your requests professionally, promptly, and with care.
- Assign qualified staff to assist you and respond to your inquiries.
- Clearly communicate service requirements, timelines, and procedures.
- Ensure timely responses without unnecessary delays.
- Streamline processes to minimize your effort and deliver faster service.
- Offer accurate information and transparent guidance at every step.
- Make services available at convenient times and through user-friendly channels.
- Welcome your feedback and use it to continually improve our services.
As our valued partner, we ask that you:
- Recognize and respect the efforts of our staff.
- Provide accurate, complete, and timely documentation.
- Prepare your transactions in advance to facilitate faster processing.
- Notify us promptly of any corrections or updates to your personal data.
- Keep us informed of any changes in your personal circumstances or service-related needs.
- Cooperate with our team by responding to inquiries to help us serve you better.