The Ministry of Community Development presented its innovative operational model, achieved results, and social impact in the development of the Social Support Platform during its participation in the fifth periodic meeting of the "Zero Government Bureaucracy" program. The meeting brought together several federal and local entities, which showcased their exceptional efforts and experiences in realizing the ambitious goals of the program.

As part of its ongoing efforts to meet the "Zero Government Bureaucracy 2024" targets, the Ministry has enhanced multiple processes by introducing innovative service models and adopting streamlined procedures to improve efficiency. These initiatives have positively impacted customer experiences, increasing satisfaction and actively involving them in the continuous development process—reflecting the UAE leadership’s vision of simplifying citizens' lives and promoting government agility.

This transformation aligns with the Ministry's strategic shift "From Care and Services to Development and Empowerment," aiming to create a significant and exceptional leap in service delivery. The initiative focuses on faster, simpler, and more efficient procedures by eliminating redundant and unnecessary requirements, enabling beneficiaries to access services quickly and seamlessly, enhancing service quality, and reducing burdens on all segments of society and stakeholders benefiting from the Ministry's services.